Biosymphony Private Limited (also referred to as “UNI DATACENTER”, “our,” “we” or “us”) provides HPC services, including but not limited to community HPC services, dedicated servers, membership tiers, shared servers, graphical processing unit(s), and storage “Services”, which can be availed by directly contacting us through its website accessible at https://www.uni-datacenter.com/ (the “Website”) or by directly contacting us. This privacy policy (“Privacy Policy”) describes how we collect and use the Personal Information of users accessing the Website and/or customers availing the Services (“you”, “user”, “your” to be construed accordingly). Your use of the Services or your registration with us constitutes your agreement to this Privacy Policy.

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We may modify this Privacy Policy at any time by posting a revised version of the same at link https://www.uni-datacenter.com/privacy-policy, on our Website, and the amended version shall become automatically binding on you if you continue to avail of the Services. The amended Privacy Policy will be applicable even if not accepted by you separately. You shall have the responsibility to review the Privacy Policy on a regular basis. If you do not wish to be bound by the updated Privacy Policy, we request you to stop accessing the Services and to reach out to us to deactivate your Customer Account (as defined in the uni datacenter terms of Services accessible at https://www.uni-datacenter.com/terms-of-service “Terms”).

 

Information Collection and Use

1. Client Information: We collect and store client information, such as name, contact details, and billing information, to provide our services effectively and manage client accounts.

2. Usage Data: We may collect usage data, including the type and amount of data transferred, to monitor service performance, troubleshoot issues, and ensure compliance with our terms of service.

3. Log Data: We automatically collect log data, such as IP addresses to analyze trends, administer and track user movements, and gather broad demographic information for aggregate use.
 

Data Storage and Security

1. Data Storage: Client data is stored securely on our servers. We use industry-standard encryption protocols to protect data in transit and at rest.

2. Access Control: Access to client data is restricted to authorized personnel only. We implement strict access control measures, including multi-factor authentication and role-based access permissions.

3. Disaster Recovery: We do not provide disaster recovery in the event of a disaster or system failure.

 

Data Sharing and Disclosure

1. Third-Party Service Providers: We may share client information with third-party service providers that assist us in operating our business, such as payment processors and customer support providers. These third parties are bound by confidentiality agreements and are prohibited from using client data for any purpose other than providing the contracted services.
 

2. Our clients: Minimal client data will be represented on the website for marketing and representation purpose only. Data type includes university affiliation only.

2. Legal Requirements: We may disclose client information if required by law or in response to valid requests by public authorities, such as a court order or subpoena.
 

 

Data Retention and Deletion

1. Data Retention: We retain client data for as long as necessary to provide our services and fulfill our contractual obligations. We regularly review and delete data that is no longer required.

2. Data Deletion: Clients may request the deletion of their data by contacting our support team. We will make reasonable efforts to delete the requested data within a reasonable time frame, subject to any legal or regulatory requirements.
 

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage clients to review this policy periodically for any updates.
 

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your data, please contact our support team at support@uni-datacenter.com.